Patterns and motivations of successful women pursuing their careers in New Zealand call centres

Please use this identifier to cite or link to this item: https://superindex.lbr.auckland.ac.nz/handle/123456789/59139

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DC Field	Value	Language
dc.creator	Vivienne, Hunt	en
dc.creator	Erling, Rasmussen	en
dc.date	2010	en
dc.date.accessioned	2011-11-30T12:07:09Z	-
dc.date.available	2011-11-30T12:07:09Z	-
dc.date.issued	2011-12-01	-
dc.identifier.uri	http://hdl.handle.net/123456789/59139	-
dc.description.abstract	The purpose of this paper is to report on the experience of women working in New Zealand call centres after finding contrary evidence in the international research which suggests call centre work does not offer career opportunities for its mainly female workforce. Contrary to the international portrayal of call centre work and the career prospects for female workers the paper highlights the need for researchers to link employment outcomes to particular employment contexts	en
dc.publisher	Emerald Group Publishing Limited	en
dc.relation.ispartof	Asia-Pacific Journal of Business Administration	en
dc.relation.ispartof	Asia-Pacific Journal of Business Administration	en
dc.relation.uri	http://dx.doi.org.ezproxy.auckland.ac.nz/10.1108/17574321011078201	en
dc.subject	Careers	en
dc.subject	Labour	en
dc.subject	New Zealand	en
dc.subject	Women	en
dc.title	Patterns and motivations of successful women pursuing their careers in New Zealand call centres	en
dc.type	Journal Article	en
prism.volume	2	en
prism.number	2	en
prism.startingpage	167 - 184	en
Appears in Collections:	New Zealand Asia Information Service

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