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https://superindex.lbr.auckland.ac.nz/handle/123456789/59949
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DC Field | Value | Language |
---|---|---|
dc.contributor | Batley, Tom | - |
dc.creator | Kirkwood, Jodyanne | - |
dc.creator | Ruwhiu, Diane | - |
dc.date | 2002 | en |
dc.date.accessioned | 2012-12-09T07:47:22Z | - |
dc.date.available | 2012-12-09T07:47:22Z | - |
dc.date.issued | 31/10/2012 | - |
dc.identifier.isbn | 1877258326 | en |
dc.identifier.uri | http://hdl.handle.net/123456789/59949 | - |
dc.description.abstract | Kelly Talton's Antarctic Encounter and Underwater World is an aquarium located under Tamaki Drive on Auckland City's waterfront. Opened in 1985, it was considered one of New Zealand's leading tourism experiences but had a number of operational issues. This case study outlines the operation, concentrating on supply and demand management, capacity, layout and service quality. The case is divided into three parts; 1. background and history, 2. business environment in which the company operates, 3. the supply chain operations and quality management issues of the company. Includes questions for discussion | en |
dc.language | en | - |
dc.publisher | Pearson Education New Zealand Limited | en |
dc.relation.ispartof | BOOK: Business case studies in operations management | en |
dc.rights | Pearson Education New Zealand Limited, 2002 | en |
dc.title | Kelly Tarlton's Antarctic Encounter and Underwater World | en |
dc.contributor.corporatename | University of Otago | en |
prism.startingpage | 120 | en |
dc.subject.organisation | Kelly Talton's Antarctic Encounter and Underwater World Limited | en |
dcterms.spatial.country | New Zealand | en |
prism.endingpage | 130 | en |
dc.subject.category | Historical narrative | en |
dc.instructionalmethod | No | en |
dcterms.spatial.city | Auckland | en |
dc.publisher.place | Auckland, NZ | en |
dc.subject.industry | Tourism | en |
dc.subject.industry | Creative industries | en |
dc.subject.broadcategory | Management | en |
dc.subject.broadcategory | Human resource management | en |
dc.subject.broadcategory | Operations, information and technology | en |
dc.subject.broadcategory | Supply chain management | - |
dc.subject.keywords | Problem solving | - |
dc.subject.keywords | Quality control | - |
dc.subject.keywords | Business development | en |
dc.audience | Information Systems and Operations Management | en |
dc.audience | Centre for Entrepreneural Learning | en |
dc.audience | Graduate School of Management | en |
dcterms.accessrights.availability | Contact your nearest library service | en |
Appears in Collections: | Business Case Studies |
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