Chinese students' complaining behavior : hearing the silence

Please use this identifier to cite or link to this item: https://superindex.lbr.auckland.ac.nz/handle/123456789/60136

Title:	Chinese students' complaining behavior : hearing the silence
Keywords:	China Culture Education New Zealand Marketing
Issue Date:	14-Dec-2012
Abstract:	The purpose of this paper is to examine Chinese student's consumer complaining behaviour (CCB)about education services in New Zealand
URI:	http://hdl.handle.net/123456789/60136
ISSN:	13555855
Appears in Collections:	New Zealand Asia Information Service

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