Breaking the barriers

Abstract

Concrete roofing tile manufacturer, Tiles 'R' Us, employes many people for whom English is a second language. Different forms of communication about health and safety has been made by distributing throughout the factory, signs that have both words and symbols on them. Also a video with English, Samoan and Hindi versions is included as part of the training. A translator is also available, plus ethnic support groups that meet regularly with middle management to discuss any concerns. Includes questions for discussion