Dawn Riley at America True (C)

Abstract

Dawn Riley and America True are based in Auckland, New Zealand, where yacht racing will begin in six weeks. The senior management team will be meeting in August 1999 to decide whether or not to make changes to Tag, the practice boat that they are using as a testing platform. Riley has striven to create a consensus-based approach to decision-making, and see herself as a "participant" in these meetings. She wonders if things have become "too democratic" and if she should step in and lead this meeting. Would changing her behavior now about such a seminal matter compromise her effort to create a collaborative decision making approach? This case provides information on sailing and design programs, and explores in depth Riley's role as a "producing manager".

Related: Dawn Riley at America True (A) Case Centre, Case Reference no. 9-401-006. Dawn Riley at America True (C1)Case Centre, Case Reference no. 9-401-011. Dawn Riley at America True (D) Case Centre, Supplement Reference no. 9-401-009. Dawn Riley at America True (E) Case Centre, Supplement Reference no. 9-401-010