Your call is important to us!

Please use this identifier to cite or link to this item: https://superindex.lbr.auckland.ac.nz/handle/123456789/60214

Title:	Your call is important to us!
Issue Date:	2-Mar-2013
Abstract:	Voice mail response times vary with different organisations, such as Inland Revenue Department and Mercury Energy. Telephone calls should be considered a value-added service activity rather than a company cost. Includes questions for dicussion
URI:	http://hdl.handle.net/123456789/60214
ISBN:	18777258083
Appears in Collections:	Business Case Studies

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