Lying in unison (B)

Abstract

This is part of a case series (Case Reference no. 413-114-1 and Teaching note - Reference no. 413-114-8). The report into the 'Lying in Unison' affair was a critical step in James Buwalda's accession as Secretary of Labour. Most of his new senior managers wanted him to treat the matter as an issue confined to the Immigration Service, instead James Buwalda used the report to underline senior managers' accountability for the performance of their staff. The new boss was signalling the need for a change in the culture of the department and that he expected his new team to get on board